Frequently-asked questions

(AND ANSWERS)

Ordering

Please check your spam filter if you have not received the mail. If it's not in your spam filter, please contact us and be prepared with as many informations about your purchase as possible.

You can look up size conversions and measurements in our size guide.

Shipping

At LÄST we use GLS when delivering your items. The delivery time and price of your package depends upon which country you settle in. For further information check the shipping page. All shipments have a track-and-trace number, which you will receive by mail. Please pay attention to that the prices do not include import taxes.

When ordering from the UK, sales are exports from Denmark. Buyer is responsible for import into the United Kingdom and to pay VAT and customs duties.

No worries. We're all about making it easy for you. LÄST will handle customs clearance for you. Feel free to get in touch if you need to know more!

Returns

If you change your mind about your purchase, you must return your order to us without undue delay, and no later than 14 days after you have received the item. Return is covered by you, the buyer - unless you're located in our free return-zones (read more here). You bear the risk of the goods from the time of delivery of the goods. Fill in the return form and send it with your returned item. Then you pack your items in a box and put your return label on the outside. Ship off your package to our address.